My Telstra 98.1.74787

version 98.1.74787

Mar 21, 2024
Version 98.1.74787
Pre-Paid recharge made easy
Browse available recharges and top up a Pre-Paid service in My Telstra.

version 97.0.73414

Feb 8, 2024
Version 97.0.73414
Download tax statements
If you're on an Upfront plan, you can now download up to 7 years of tax statements.

version 96.1.72450

Jan 12, 2024
Version 96.1.72450
- Bug fixes & enhancements

version 96.0.72416

Dec 13, 2023
Version 96.0.72416
Optimise your 4G signal
Find the perfect spot for the modem in your home to maximise your 4G signal.

Live more sustainably
Explore ways you can be more environmentally friendly and find out how we're doing our bit too.

version 95.0.71465

Nov 14, 2023
Version 95.0.71465
Track your account activity
Notification centre is now ‘Account activity’. Keep track of your orders, cases, faults and notifications.

More available extras
If you're on an Upfront Mobile or Data plan, you can add Speed Optimiser or Latency Optimiser for an extra $10 per month.

Choose the right store to visit
Fill in your appointment details to view the list of available stores and easily book your visit.

version 94.1.70312

Nov 1, 2023
Version 94.1.70312
- Bug fixes & enhancements

version 94.0.70263

Oct 17, 2023
Version 94.0.70263
Forgotten your Fetch PIN?
We’ve made it easy for you to reset your Fetch PIN in 'Services'.

version 93.0.68803

Sep 27, 2023
Version 93.0.68803
More account security
To protect your account, there's a 48-hour holding period before activating full authority contacts in My Telstra.

version 92.1.67738

Sep 7, 2023
Version 92.1.67738
- Bug fixes & enhancements

version 92.0.67703

Aug 21, 2023
Version 92.0.67703
Entertain the whole family
Fetch is a new service for free-to-air channels and on-demand content, and it's easy to manage.

Add new plans easily
Browse available mobile plans and add a new one, all from the app.

version 91.0.66399

Jul 23, 2023
Version 91.0.66399
- Bug fixes & enhancements

version 90.1.65460

Jul 8, 2023
Version 90.1.65460
We've got a new look
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.

Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.

Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.

version 90.0.65438

Jun 27, 2023
Version 90.0.65438
We've got a new look
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.

Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.

Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.

version 89.1.63588

Jun 6, 2023
Version 89.1.63588
- Bug fixes & enhancements

version 88.1.61917

May 9, 2023
Version 88.1.61917
- Bug fixes & enhancements

version 88.0.61904

Apr 25, 2023
Version 88.0.61904
Get access to the best concerts
Telstra Plus members can now explore concert tickets on the My Telstra homepage and start planning the year of entertainment.

Our partners bring you more
Get Telstra Plus points when you pick up a partner deal. Check out the new carousel of partner offers in the Telstra Plus hub.

Improved help
We've introduced a new tool to help diagnose and fix phone connection issues by guiding you through troubleshooting steps.

version 87.0.60865

Mar 19, 2023
Version 87.0.60865
Peace of mind at your fingertips
If you're a Priority Assistance customer, you'll now have full visibility over your services, orders and appointments within the app.

Stay connected through faults
Track the delivery of your interim device within My Telstra and have greater peace of mind that you'll be up and running again soon.

Know how your internet is performing
Got a fixed wireless order with us? You can now use My Telstra to perform a health check and see how well your internet is running.

version 80.0.53012

Aug 8, 2022 Version 80.0.53012
What’s New

Filter scam text messages
Our new security feature helps identify and block suspected scam text messages from reaching your mobile device.

Improved mobile troubleshooting
We’ve made it easier for customers to troubleshoot common mobile service issues.

version 76.0.49586

Apr 28, 2022 Version 76.0.49586
What’s New
Personalised offers for you
Head to the Shop tab to discover a brand new look with tailored offers to compliment your services and devices.
Telstra PIN Improvements
Soon you’ll start seeing reminders to set up a Telstra PIN when you sign in. Setting up a Telstra PIN adds an additional layer of security that can help prevent unauthorised access of your personal details.

version 75.0.48293

Mar 22, 2022 Version 75.0.48293
What’s New

Subscriptions made easy
We’ve created a hub in the Services tab so it’s easier for you to view your subscriptions at a glance.
A fresh new look for Internet services
Explore our new look screen designs to make it easier for you to find the features you need.

Share images and files while messaging us

You can now attach images, screenshots, and other media files when messaging our agents.

version 73.0.46221

Jan 10, 2022 Version 73.0.46221
What's new?

• Introducing our new internet health hub where you can get an overview of your service performance, including your modem information. Plus view all the devices connected to your Wi-Fi network, see how each device is performing and troubleshoot any potential issues
• View and download the critical information summary relating to your mobile service
• We’ve improved the process to buy exclusive Telstra Plus member pre-sale concert tickets in the app

version 72.0.45321

Nov 29, 2021 Version 72.0.45321
What's new?

• Introducing our new internet health hub where you can get an overview of your service performance, including your modem information. Plus view all the devices connected to your Wi-Fi network, see how each device is performing and troubleshoot any potential issues
• View and download the critical information summary relating to your mobile service
• Get more with your Telstra Plus points and redeem a Telstra Smart Wi-Fi Booster – all from within the app

version 71.0.44419

Nov 3, 2021 Version 71.0.44419
What’s new?

Movies made easy

We've improved the process to buy movie tickets within the app and made it easier to search the latest movies, find a movie at a cinema and redeem the $12.50 Telstra Plus member ticket price.
Looking for the perfect Christmas gift?

The new “Shop by Category” screen in the Shop tab allows you to browse by product and add or manage your subscriptions all in the one spot. Very timely with Christmas just around the corner.

version 70.1.43216

Oct 6, 2021 Version 70.1.43216
What’s new?

- Bug fixes & Enhancements

version 70.0.43201

Sep 30, 2021 Version 70.0.43201
What’s new?

Remote modem restart

You can now restart your modem remotely from within the app which is handy if you can’t access the modem or are not sure how to do so.

Shopping made simpler

We’ve added new tiles in the Shop tab so you can browse the shop by product now, making it quicker and easier to purchase what you need.

Pre-Paid eSIM

You can now use the app to transfer, restore, or convert a physical Pre-Paid SIM to an eSIM service with a compatible eSIM device.

version 69.0.42131

Sep 5, 2021 Version 69.0.42131
What’s new?

Help from the past 
A 30-day speed test snapshot gives you visibility of your Wi-Fi performance to potentially find an anomaly that may not been found with one speed test.

Shop filters
Our shop catalogue can now be filtered by brand, device or price tailoring results so you find what you’re looking for more quickly.

Pre-Paid updates
Have a Pre-Paid device with us? Now you can view and modify your Message Bank and Caller ID settings when you want via the “Services” tab.

version 68.0.41267

Aug 9, 2021 Version 68.0.41267
What’s new?

Mobile screen redesigns
We’ve redesigned the mobile “summary” and “extras” tabs to make it easier for customers to see their current extras/add ons plus others that may be of interest. We’ve also added a brief description to each of them so customers know what each extra can provide.

version 67.0.40044

Jul 13, 2021 Version 67.0.40044
What’s new?   

Better connected
Did you know placing your modem well above the floor can improve the signal strength to your devices? “Your Connection” in the app has many tips and shows the performance ratings of the devices connected to your Wi-Fi network and ratings for your mobile phone too.   

Telstra Plus 
Telstra Plus members can now redeem their points on extras such as Wi-Fi boosters, Game Optimiser and more. Eligibility criteria apply. 

version 66.0.39059

Jun 15, 2021 Version 66.0.39059
What's new?

• Get an overview of your Wi-Fi’s performance including a breakdown of how your service is running, and any issues and known solutions to fix them
• Check your modem’s speed and get more visibility over your network connection
• Joined a store’s queue in the app? You’ll now be able to manage your spot in the queue
• We’ve refreshed the home screen so it’s easier to see the latest in news, technology, entertainment and announcements from Telstra

version 65.1.38062

May 27, 2021 Version 65.1.38062
The Telstra 24x7 app has been replaced by My Telstra.

What's new?

- Bug fixes & Enhancements

version 65.0.38059

May 16, 2021 Version 65.0.38059
What's new?
• View your modem information, the devices connected to your Wi-Fi network and their signal strength
• Check the upload and download speeds of your mobile data connection
• View the latest Telstra Plus offers and see how you can earn bonus Telstra Plus points with our partners

version 64.1.37231

Apr 26, 2021 Version 64.1.37231
The Telstra 24x7 app has been replaced by My Telstra.

What's new?

- Bug fixes & Enhancements

version 64.0.37228

Apr 18, 2021 Version 64.0.37228
The Telstra 24x7 app has been replaced by My Telstra.

What's new?

• Speed testing: Real-time up and download speeds of your Wi-Fi network plus network performance ratings across a range of activities, such as gaming.
• Home screen updates: Now you can see the data usage and details for all your services with the swipe of a finger.
• Usage tracking: Get a daily breakdown of your broadband usage to help keep track of how much data you’re using.

version 63.0.35610

Mar 21, 2021 Version 63.0.35610
The Telstra 24x7 app has been replaced by My Telstra.

What’s new?  

•Boost your nbn speed: You can add, remove and modify your speed boosts for your nbn services in the services screen.
•Shop extras online: You can now use the My Telstra app to get the latest extras from our in-app store.
•Got a Telstra Plus order? You can now track your order from our in-app order tracker.

version 62.1.34765

Feb 24, 2021 Version 62.1.34765
The Telstra 24x7 app has been replaced by My Telstra.

What's new?

- Bug fixes & Enhancements

version 62.0.34754

Feb 14, 2021 Version 62.0.34754
The Telstra 24x7 app has been replaced by My Telstra.

What's new?

• Got accessory repayments? Now you’ll be able to see a snapshot of your repayment details
• Thinking of changing or cancelling your plan? Check the estimated amount you may need to pay
• How much data are you using? See a breakdown of your daily mobile data usage in graph or list view
• More layers of security: Our range of online and device safety tools are here to help protect your My Telstra app and services

version 61.1.33720

Feb 3, 2021 Version 61.1.33720
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
•Bug fixes and enhancements

version 61.0.33714

Jan 26, 2021 Version 61.0.33714
The Telstra 24x7 app has been replaced by My Telstra. 
What’s new?
•Block inappropriate sites: You can help keep your family safe online by adding websites to allowed and blocked lists.
•Got a hardware repayment option? Now you’ll be able to see a snapshot of your repayment details.
•Got a damaged phone screen? If you’re an existing Upgrade and Protect customer, start your screen repair assessment on the services screen.

version 60.2.32842

Jan 12, 2021 Version 60.2.32842
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
•Bug fixes and enhancements

version 60.1.32818

Dec 19, 2020 Version 60.1.32818
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
•Bug fixes and enhancements

version 60.0.32814

Dec 13, 2020 Version 60.0.32814
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
• Improved shopping experience: Discover personalised offers tailored to your service and learn more about the latest products and services.
• Keep your family safe online: Telstra Broadband Protect helps guard your home network and your family against known cyber threats.

version 59.1.31932

Dec 4, 2020 Version 59.1.31932
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
•Bug fixes and enhancements

version 59.0.31930

Nov 30, 2020 Version 59.0.31930
The Telstra 24x7 app has been replaced by My Telstra.
What's new?
• Join a store’s queue: Visiting us in-store? Now you can secure your spot in the queue ahead of your visit
• Overview of your accessories repayment: Get a handy snapshot of your repayment details
• New look Telstra Plus: Check your points, visit the Rewards Store and access exciting benefits in a few simple taps
• Wall to wall Wi-Fi coverage: Stream, game and work in more rooms of your home with the Telstra Smart Wi-Fi Booster

version 58.1.30773

Nov 18, 2020 Version 58.1.30773
The Telstra 24x7 app has been replaced by My Telstra.
What’s new?
• Bug fixes and enhancements

version 57.0.29824

Oct 19, 2020 Version 57.0.29824
The Telstra 24x7 app has been replaced by My Telstra.
What’s new?
• Want to check our 5G coverage? You can now use the My Telstra app to check 5G coverage in your area. Simply go to Get help or find it on the Service Summary page.
• Got an old phone or tablet? Don’t throw it away. If you have an active post-paid service, you may be able to trade in your device for credit on your Telstra bill.

version 56.0.27872

Sep 20, 2020 Version 56.0.27872
The Telstra 24x7 app has been replaced by My Telstra.
What’s new?
• Have an unlimited home internet plan? You can now view how much data you’re using each month.
• Can’t find your phone? Use Device Locator to make your registered Telstra device play a sound, even if it’s on silent. Or send it a custom message, which will be visible to anyone who finds it.
• View more of your Telstra service messages in the enhanced notification centre. Filter messages by type to find what you need with ease.

version 55.1.26701

Aug 27, 2020 Version 55.1.26701
The Telstra 24x7 app has been replaced with My Telstra app.
What’s new?
• Track Email and SMS notifications via Notifications Centre.
• Bug fixes and Enhancements.

version 54.1.25432

Aug 5, 2020 Version 54.1.25432
Bugs fixes and Enhancements

version 54.0.25428

Jul 26, 2020 Version 54.0.25428
What's New?
• Track your Telstra Plus activity: See recent transactions in your rewards dashboard. Got multiple Telstra accounts? Now you can easily switch between them
• Grant permissions over your account and services: Check and change who has permission to access and manage your account
• Entertainment services in one place: View, manage and add entertainment or media subscriptions to your internet services

version 53.0.23532

Jun 29, 2020 Version 53.0.23532
The Telstra 24x7 app has been replaced with My Telstra app.

What's New?

Track faults and appointments: Check the status of any reported fault through the Get Help screen. You can also view and reschedule appointments with nbn technicians.

Personalised Telstra Plus dashboard: Tap on your Profile to see your points balance, customised personal offers, current member benefits and more

Easily manage your account authorisations. Add new authorised contacts and remove outdated ones on the Profile screen.

version 52.0.22103

Jun 3, 2020 Version 52.0.22103
The Telstra 24x7 app has been replaced with the My Telstra app.
What's New?

Self-service payment extensions: If you need more time to pay, you can now request a payment extension of up to 42 days directly in the app.

Messaging made easier than ever: Simply tap on Message Us in the Get Help tab to send us a message when you need assistance.

Enhanced Telstra Plus content: See tailored offers based on your points balance

version 51.0.20861

May 6, 2020 Version 51.0.20861
The Telstra 24x7 has been replaced with the My Telstra App.
What's New?
Diagnosing connectivity issues on nbn services has never been easier with our new nbn health check tool. You can now run an automated test that checks both your nbn connection and home Wi-Fi set up.
Plus, we’ve extended our range of media services that you can subscribe too so that you can stay entertained.

version 50.1.19019

Mar 30, 2020 Version 50.1.19019
The Telstra 24x7 app is getting an upgrade and will be replaced with the My Telstra App.
What's New?
Stay in-the-know with the Home screen - See a snapshot of your services, rewards and most important updates
Buy the latest devices, tech and accessories
Get answers faster - Find relevant help, track your orders, be on top of any outages. Plus ask queries and respond to replies in your time

version 46.0.21445

Dec 3, 2019 Version 46.0.21445
In this version of the Telstra 24x7® app we have made:

• Enhancements to Telstra Plus. Join, redeem and view your points via the Explore page
• Application stability and performance enhancements

version 46.0.21445

3 Dec 2019 Version 46.0.21445
In this version of the Telstra 24x7® app we have made:

• Enhancements to Telstra Plus. Join, redeem and view your points via the Explore page
• Application stability and performance enhancements

version 16.1.0.641

version 52.0.22103

2020年6月3日 Version 52.0.22103
The Telstra 24x7 app has been replaced with the My Telstra app.
What's New?

Self-service payment extensions: If you need more time to pay, you can now request a payment extension of up to 42 days directly in the app.

Messaging made easier than ever: Simply tap on Message Us in the Get Help tab to send us a message when you need assistance.

Enhanced Telstra Plus content: See tailored offers based on your points balance

version 56.0.27872

2020年9月20日 Version 56.0.27872
The Telstra 24x7 app has been replaced by My Telstra.
What’s new?
• Have an unlimited home internet plan? You can now view how much data you’re using each month.
• Can’t find your phone? Use Device Locator to make your registered Telstra device play a sound, even if it’s on silent. Or send it a custom message, which will be visible to anyone who finds it.
• View more of your Telstra service messages in the enhanced notification centre. Filter messages by type to find what you need with ease.